Privacy Policy

Collection of your Information

Loft Design Store collects information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell or rent your personal information to third parties. We will not release your personal information to persons or entities without your explicit consent. An exception to this is if we are required by Law to disclose certain information.

Types of Information Collected

We may collect personal information from you when you visit our website. We limit the collection and use of customer information to the minimum required to provide great customer service to you. This information is used only for statistical purposes, administration, and in regards to how we may enhance the customer experience.

If you supply us with your email address we will only use it to reply to an order or query, and from time to time to send you information regarding specials or promotions. You always have the choice not to receive marketing and promotional information. It is our policy to remove any member from our database or mailing list upon the members’ request. Please use the ‘unsubscribe’ option on any email we send.

We will make every effort to ensure that any information collected is stored safely and securely and can only be accessed by authorized persons.

Website and Credit Card Security

We take website and credit card security extremely seriously, and always endeavor to provide a secure safe platform on which to conduct online transactions. Your payments are processed by Paypal. Your credit card details are NOT stored by Loft Design Store.

Loft Design Limited uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card number, billing details and delivery address so that generally, other computers are unable to decipher the information, ensuring privacy and security. To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’. It is important for you to protect against unauthorized access to your password and to your computer. Ensure you logout when you have finished visiting Loft Design Store especially if you access our site from a shared computer.

Linking to Third-Party Websites

When you click on links and banners on our site that take you to third party websites, you will be subject to the third party’s privacy policies. While we support the protection of privacy on the Internet, Loft Design Limited cannot be responsible for the actions of any third-party websites.

Changes to our Privacy Policy

We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our website. We encourage you to check this policy regularly for any modifications or updates. Your continued use of our services after any changes have been posted on our Website indicates your acceptance of those changes.

If you have any questions regarding our privacy policy or any other matter, please contact us here.